Earn an attractive salary from a career in IT Support. An average salary IT support manager in the US earns a median salary of $62,528 per year, according to the Bureau of Labor Statistics. With the rise of technology and increasing reliance on computers and networks, IT support roles have become an attractive and rewarding career choice for many people. Not only can you earn a great salary, but you’ll also gain valuable skills and experience that employers value. With specialized training and the right certifications, you can really leverage your IT Support career.
1. What Is the Average Salary of an IT Support Professional?
Compensation Varies by Position and Location
IT support professionals can come in many forms and hold many titles. Some of the most common positions might include a desktop technician, Help Desk technician, IT Technician, and IT Manager. Salaries within the IT support field can range from an average of $70,500 per year (for a more senior-level position) to an average of $32,000 per year (for a more junior-level position).
Naturally, salaries can vary considerably based on position and location of the job, as some regions tend to offer higher wages than others. Whether you live in a less populated or more populated area will also influence the salary you can expect to earn. Here are some other factors that can help you determine how much you can make in IT support:
- The size of the company. Larger businesses tend to pay more than smaller businesses.
- The complexity of the work. Specialists who are qualified to troubleshoot more advanced IT problems often earn higher salaries.
- Years of experience. IT professionals with more experience tend to be able to command higher salaries than those with less experience.
- Type of industry. Salaries in certain industries, such as finance and healthcare, tend to be higher than salaries in other industries.
- Level of certification. IT professionals who are certified in various IT specialties can also expect to earn higher wages.
It’s important to remember that IT support can be both challenging and rewarding. It pays to familiarize yourself with the job market before accepting a position so you can choose something that matches your experience and qualifications. Your ability to negotiate for a better salary could also be the difference between a comfortable life and an overworked one.
2. What Can Affect an IT Support Professional’s Salary?
Location – The geographic location of where an IT support professional works has a large impact on their salary. Generally, IT professionals in large metropolitan or tech-focused areas tend to have higher wages compared to more rural locations due to the increased demand for technical support. IT professionals in the West, Northeast, and Southwest regions of the United States tend to make the most money.
Experience Level and Qualifications – An IT support professional’s experience level and their qualifications also make a difference when it comes to salary. Professionals with more experience and higher qualifications typically command higher wages. Qualifications such as certifications from tech industry vendors or recognized institutions can also provide greater opportunities for more lucrative positions and higher salaries.
3. What Education and Certifications Do IT Support Professionals Need?
IT support professionals provide computer technical help to their customers. Being well-trained and keeping their certifications up to date is essential to perform their job properly. To become a successful IT support professional, there are certain education and certifications they need to acquire.
These professionals typically need a bachelor’s degree in computer science, management information systems or a related field. Additionally, some institutions offer specialized program courses which can broaden their knowledge and expertise. For instance, Network Solutions provides certifications for Microsoft, Citrix, VMware and CompTIA. Obtaining at least one of these certifications will demonstrate potential employers they have the knowledge and skills they require.
- IT support professional certifications:
- Microsoft Certified Solutions Expert (MCSE)
- CompTIA A+ Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified IT Professional (MCITP)
- CompTIA Network+ Certification
4. How Can You Increase Your Earnings as an IT Support Professional?
As an IT support professional, you can stay on top of your earning potential by following the four tips below.
- Continue your education. Never pass up an opportunity to learn more about IT support. That could mean understanding the latest trends and expanding your technical knowledge. The more qualified and knowledgeable you become, the more valuable you’ll be to your employer.
- Develop soft skills. IT support professionals must be able to troubleshoot and communicate effectively. Be sure to hone your interpersonal and communication skills. Being able to work productively and collaborate with colleagues effectively is essential for every successful IT support professional.
- Network. Keep up with the latest news and trends in the industry. Build relationships with other professionals in the field. You never know when networking can land you a great opportunity.
- Think outside the box. As technology becomes more advanced so do the opportunities for IT support professionals. Look for ways to offer unique solutions to complex problems. Innovate and be the go-to person for creative solutions. This will make you indispensable.
By following these tips, you can stay on top of your income potential as an IT support professional. Keep learning and perfecting your skills, and you’ll be able to reap the rewards of your hard work.
Q&A
Q: What is the Average Salary for IT Support?
A: The average salary for IT Support is around $64,200 per year. This can vary depending on the company and location. IT Support professionals with experience and certifications can earn higher salaries. If you’re looking to maximize your salary for IT Support, signing up for a FREE LogMeOnce account with Auto-login and SSO can be incredibly useful. With this tool, you can maximize your yearly salary in IT Support, which, on average, is reported to be between $45,000 and $70,000 yearly, depending on experience and qualifications. LogMeOnce.com can help you on your journey to reaching those salaries. So consider creating your free LogMeOnce account today and unlock the potential of your IT Support salary.